Visionpool Business Services is hiring a REMOTE Human Capital Management (HCM) Specialist who will be responsible for the support, configuration, and continuous optimization of enterprise Human Capital Management (HCM) systems, with a primary focus on Oracle Fusion Cloud HCM. This role ensures system configurations accurately reflect organizational policies, collective agreements, and legislative requirements, while enabling efficient and compliant HR operations.
Accountabilities:
System Configuration & Optimization
Configure and maintain Oracle Fusion Cloud HCM modules to support evolving business requirements. Ensure system setup aligns with organizational policies, collective agreements, and regulatory compliance, while optimizing performance and usability.
Functional Support & Troubleshooting
Provide advanced functional support for Oracle Fusion HCM, diagnosing and resolving incidents related to configurations, business processes, integrations, and data inconsistencies. Act as an escalation point for complex issues impacting operations.
System Integration & Data Integrity
Support and monitor integrations between HCM systems and downstream applications (e.g., ERP, payroll, timekeeping, finance). Investigate and resolve interface failures or data discrepancies to ensure end-to-end data accuracy and reliability.
Process Improvement & Automation
Identify opportunities to streamline business processes through system enhancements, workflow optimization, and automation. Support the implementation of self-service capabilities and digital-first solutions to improve user experience and reduce manual effort.
Compliance & Risk Mitigation
Ensure system configurations and processes comply with applicable labor laws, healthcare regulations, and internal security standards. Support audit activities and contribute to risk mitigation through strong data governance practices.
Reporting & Analytics
Develop and support reporting solutions using Oracle Fusion reporting tools and/or SQL to enable data-driven decision-making. Provide insights on workforce metrics, operational performance, and HCM trends.
Testing & Release Management
Participate in testing activities for quarterly Oracle releases, patches, and enhancements. Validate system changes, document outcomes, and ensure minimal disruption to business operations.
Documentation & Knowledge Management
Maintain accurate and comprehensive documentation of system configurations, business rules, and procedures. Contribute to knowledge repositories to support operational continuity.
Stakeholder Engagement & Training
Collaborate with HR, Payroll, and business stakeholders to gather requirements and translate them into system solutions. Deliver training and knowledge transfer to business support teams and functional teams, ensuring effective adoption of system capabilities.
Qualifications:
Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or a related discipline.
Minimum 3 years of hands-on experience supporting enterprise HCM systems.
Demonstrated experience with Oracle Fusion Cloud HCM (Compensation, Core HR, Recruitment, Absence modules preferred).
Experience in system configuration, incident resolution, and supporting integrations within an ERP environment.
Experience in healthcare, public sector, or unionized environments is an asset.
Oracle Fusion Cloud HCM certification(s) strongly preferred.
Additional certifications (e.g., PMP, CBAP, ITIL) are considered assets.