Consultant - Information Services
Visionpool Business Services is hiring a REMOTE Consultant - Information Services who will support the development, modernization, and implementation of records classification and retention schedules for business and operational records across the organization. The Consultant will work with business areas, legal, privacy, risk, audit, and technology teams to understand how information is created, used, stored, integrated, and disposed of and will ensure recordkeeping requirements are practical, defensible, and aligned with regulatory, operational, and digital realities, including environments where manual process steps and legacy integrations still exist.
Required Experience:
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Experience developing, maintaining, or applying records classification structures and retention schedules
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Experience working in information governance, records management, compliance, privacy, or related disciplines
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Experience analyzing business processes to identify records, recordkeeping requirements, and retention triggers
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Experience working with cross-functional stakeholders, including business teams, legal, privacy, audit, and IT
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Experience translating legislative, regulatory, or policy requirements into practical business rules
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Experience working in a complex or regulated environment, preferably in financial services, Crown corporation, public sector, or another highly governed industry
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Experience preparing clear documentation such as retention rationales, classification models, procedures, guidance, or decision logs
Required Skills:
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Strong knowledge of:
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records and information lifecycle management
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classification and taxonomy design
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retention and disposition principles
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metadata related to recordkeeping practices
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Ability to map end-to-end business processes and identify where records are created, stored, duplicated, transferred, or manually handled
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Ability to assess recordkeeping risks, including legal, privacy, audit, operational, and reputational risk
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Strong analytical skills to:
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identify gaps and overlaps
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prioritize high-risk or high-value record types
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distinguish official records from convenience copies or transitory information
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Strong communication skills, including the ability to explain records and retention concepts in plain language
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Strong facilitation and stakeholder engagement skills
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Good judgment and ability to balance compliance, practicality, and operational realities
Nice to have:
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Project experience involving classification modernization, schedule refresh, or migration from legacy practices to more structured digital controls
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Experience in a Canadian federal institution, Crown corporation, or federally regulated financial environment
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Familiarity with:
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Library and Archives Canada requirements
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Privacy Act / Access to Information considerations
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financial regulatory expectations
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Experience with digital transformation, information architecture, data governance, or enterprise content management initiatives
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Knowledge of automation, workflow tools, metadata-driven controls, or system-based retention
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Experience supporting implementation in environments with legacy systems, manual workarounds, or fragmented information flows
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Ability to manage ambiguity and work through evolving or imperfect processes
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Experience with platforms such as:
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O365 or content services or cloud repositories